Privacy notice
1. Data controller
Vuo Commerce Oy, 3396903-7
Helsinki, Finland
Register name: Vuoplug online store user register
2. Contact
3. Purposes of processing personal data
Managing customer relationships
The controller records the information that users of the Vuoplug online store provide when using the website.
Personal data is used to maintain customer relationships, process orders and ensure deliveries. It is also used to communicate with customers, for example to confirm orders, update delivery information and resolve possible problems. Data may also be used to improve our online services, for example by providing personalised recommendations and improving service quality.
Customer phone number: By providing your phone number when placing an order, you give us permission to send you text messages relating to your order.
Information held in the register
The customer's first and last name, customer number, address information, phone number, email address, information about marketing consents and objections, purchase and discount information, username and password.
Data protection rights: Customers have the right to request restriction of processing, deletion or correction of their data, or a copy of their personal data.
Marketing purposes
With the customer's consent, we use data for marketing, such as sending special offers and campaigns.
We use your personal data to provide targeted advertising or marketing communications that we believe may interest you. For example:
We use Google Analytics to understand how customers use our website. More information about how Google uses personal data is available in the Google Privacy Policy. You can opt out of Google Analytics here: Google Analytics Opt-out.
We share information about your use of the website, purchases and interactions with our advertising on other websites with our advertising partners. We collect and share some of this information directly with advertising partners and, in some cases, through cookies or similar technologies, to which you can consent depending on your location.
For more information about targeted advertising, see the Network Advertising Initiative (“NAI”) guide: Understanding Online Advertising.
You can opt out of targeted advertising through:
- Facebook: Facebook Ad Settings
- Google: Google Ad Settings
- Bing: Bing Ad Settings
You can also opt out of some of these services through the Digital Advertising Alliance portal: DAA Opt-out.
Disclosure and transfer of data
We ensure that customers' personal data is processed and stored in accordance with applicable data protection laws. Personal data is retained only for as long as necessary for its purposes or as required by applicable law.
Data security
We use appropriate security practices to keep data secure. Access to the space containing the customer database is restricted. Access to the database through public networks is protected.
This online store aims to improve the shopping experience and ensure secure payments. Customer activity may be monitored on the website for legitimate purposes, such as improving functionality, personalising content and preventing fraudulent activity.
- All collection and processing of data complies with the EU General Data Protection Regulation (GDPR) and Finnish data protection law.
- Data collected through monitoring is used responsibly and stored securely. We do not retain data longer than necessary for the stated purposes.
- More information about cookies and tracking technologies is available on our [Privacy Policy/Cookie Policy] page.
- Customers have the right to refuse non-essential tracking. Settings can be changed on the [Cookie Settings] page.
Please contact us if you have questions or wish to exercise your data protection rights.
4. Cookies
Cookies are small files created by websites you visit. They help with website visits by saving browsing information.
Our online store uses cookies to monitor visitor traffic and improve service quality.
You can block or restrict non-essential cookies and delete stored cookies through your browser settings.
Our customer service team is happy to answer questions and requests about cookies and their use.
Vuo Commerce Oy
3396903-7
info@vuoplug.fi
